Other repair request - QTEK - VARIOUS MODELS

Color
Storage memory
Condition
Describe the defect(s) and provide the model if possible :
Photo 1 presenting the device
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jpg,jpeg,png (Max size 4096 Ko)
Additional photo 2 (for example to detail the defects)
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jpg,jpeg,png (Max size 4096 Ko)

Other repair request - QTEK - VARIOUS MODELS

Your request will be processed in the category « REPAIR QUOTE »

You will receive a quick response from us. After agreement, you will have to send the device to our Workshop by post or while traveling. Here are our commitments:

- the device is repaired by our experienced technicians,

- equipment. special state-of-the-art techniques are used,

- the equipment is sterilized at regular intervals,

- all measures are taken for careful use of the devices, especially wearing gloves.

- processing times are announced to customers in advance and respected.

- your information is not deleted, except with your agreement,

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- the devices are inspected before and after repair,

- If minor breakdowns are noted, they are repaired free of charge, or at the cost of the spare part,

- There is no change in the performance of the device before and after repair.

We classify products according to their condition or aesthetic grade, your device is considered « to be repaired »
The product therefore presents a malfunction or appearance.

Our job: Diagnostics, Repair, Repair, Advice, High-Tech Sales

You want to repair your Qtek, you've come to the right place, because we are professional mobile phone repairers and Apple specialists.
To request a quotation, please specify your requirements and indicate whether the problem is a fault or a malfunction. Please provide details of the tests carried out and any error messages. For example, your request may be related to one of the following classic problems :
  • - a diagnostic for a black screen,
  • - a diagnostic for excessive noise,
  • - a device that won't start,
  • - a device that took on water or oxidized
It is also possible to enter 1 or 2 photos showing the defects.
Brand
Qtek

Check, Diagnose, Repair yourself with our advice

We can support you in checking or repairing your device. To do this, do not hesitate to write to us. Take advantage of the excellent quality of our spare parts described below.
Do you intend to carry out repair Qtek phone without going through HEDE? If this is the case, make sure to follow at least the following steps:
  • Well document yourself with articles and videos,
  • Provide the specific tools for assembly/disassembly,
  • Order the right spare parts references.

Tools to Own (illustrative video)

Our selected spare parts at your disposal

On our main site, we offer high-quality, ready-to-use screens, batteries, cameras, etc. Our suppliers even offer a lifetime warranty on certain products.

Round-trip processing fee : €18.50

You can collect the package from one of our points of sale near you
Deadline
The diagnostic time is one day. To this must be added the return delivery time. Repairs in the Workshop are generally carried out the same day.

Jm24 warranty: 1 year parts, 3 months parts and labor with possibility of extension

In the case of a repair, you can increase the warranty in the next step
Warranty
3 months MO and 1 year Parts
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